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AI & Automation  ·  Enterprise

AI Chatbot
Agent

Conversational AI with multi-model routing, memory, and Google & Microsoft API integrations for enterprise task management.

Client
Sentinel
Year
2025
Industry
AI/ML
Platform
Internal Tools
Scope
Automation
70%
Support
Drop
2x
Meeting
Speed
GPT-4
AI
Engine
API
Fully
Integrated

Capability Overview

Conversational AI for
Enterprise

Built an advanced AI assistant that integrates OpenAI, Google, and Microsoft APIs for mail and calendar management. It enables seamless internal coordination and smart task handling.

By automating meeting setups and providing smart routing across departments via natural language interactions, this tool significantly reduced support queries and boosted productivity.

Task Routing & Escalation

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Smart agent-to-agent task routing and escalation. The chatbot accurately detects high-complexity tasks and hands them off seamlessly to human operators.

API Integrations

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Bot-level integration with Google & Microsoft APIs for instant availability checks, calendar management, and email handling.

Security & OAuth

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OAuth-secured access ensuring strict data isolation and privacy when fetching and modifying sensitive enterprise data streams.

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